San Francisco Napa Transportation | Wine Country Car Service

Frequently asked questions

  • One way & round trips involving airport.

  • One way & round trips not involving airport.

  • Hourly services.

  • Private wine tours.

  • Point to Point.

  • Sedans up to 3 passengers.
  • SUVs up to 6 passengers.
  • Sprinter Vans up to 14 passengers.

The driver will text you upon your arrival. Just send them your door number after getting your luggage, and they’ll be there in under 5 minutes.

We will track your flight and pick you up upon arrival at no additional cost. If your flight is canceled, please call us to reschedule or give you a full refund.


Yes, tax gratuity tolls gas fees. (No hidden fees)

Our system does not accept reservations without a valid credit card number. We use the card to secure the ride in advance.

Credit card transactions can be processed through our booking system to maintain the security of your personal information, or over the phone as well.

Our cancellation policy requires that all cancellations be made at least 24 hours before the scheduled service time for sedans and SUVs and seven (7) days for Sprinter vans and buses to get a full refund.

No. Once you make a reservation, we’ll send you a confirmation email, which means you’re in our reservation system and you’ll get your car on time. There is no need to confirm your pickup.

Please note that no alcohol consumption or possession is allowed in the vehicle if any passenger is under 21 years of age. Additionally, illegal drug consumption by any passenger is strictly prohibited. Please be advised that violating these terms will result in the immediate termination of service for all passengers, without the possibility of a refund.